Question 1

How to contact Ennvydoll?

Accepted Answer

We can be contacted via email at ennvydoll1@gmail.com.

Question 2

What are your shipping policies?

Accepted Answer

Most orders will be processed and shipped within 24-48 hours of purchase depending on product availability. Orders placed during the weekends or holidays will be processed and shipped the next business day.

Once your order has been placed, transit time is between 1-3 business days depending on your shipping address. Shipment may be delayed due to internal server errors, weather, and any other unexpected conditions.

Question 3

How will I know when my order has shipped?

Accepted Answer

An email along with tracking information will be sent once the order has been placed to keep you updated on the status of your order. Please submit the correct email and phone number to prevent you from not receiving a notification of your order.

Question 4

Whats your refund or exchange policy?

Accepted Answer

Your satisfaction matters to us, therefore you can request a refund or reshipment for your ordered products if it has been damaged or the wrong item was sent. Items must be unopened with the seal unbroken, if not your refund will not be processed.

Question 5

What are your store hours?

Accepted Answer

Question 6

What is your address?

Accepted Answer

4600 Powder Mill Road, 450 Beltsville, Maryland 20785

Question 7

Do I need to be certified in classic training before taking an advanced training class?

Accepted Answer

Yes, you will need to be certified in classic training prior to taking another training in order to be qualified.

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